PRIVACY POLICY - Effective Date: February 3, 2026
Bills Fruit Market Inc. and Warehouse Produce Depot ("we", "us", "our") are committed to protecting
your privacy in accordance with the Personal Information Protection and Electronic Documents Act
(PIPEDA) and applicable Ontario laws.
1. Company Information Bills Fruit Market Inc. Warehouse Produce Depot (trade name) 930 Richmond
Street, Suite 5 Chatham, Ontario, Canada N7M 5J5
Phone: 519-996-6006 Email: orders@WPDepot.com
2. Information We Collect We collect information you voluntarily provide, including name, contact
details, delivery information, account communications, and newsletter signups. We also collect
technical data such as browser type, IP address, and website usage data. Payment information is
processed securely by third-party payment processors and is not stored by us.
3. How We Use Information Information is used to process orders, provide services, manage delivery
and pickup, communicate service updates and promotions, improve website performance, prevent
fraud, and comply with legal obligations.
4. Delivery & Product Availability Delivery availability, fees, and service areas may change without
notice. Product listings do not guarantee availability and may be modified at any time.
5. Refunds, Allergies & Website Content Refund decisions are handled on a case-by-case basis. We
are not responsible for allergic reactions. Website content, recipes, blogs, videos, and AI-assisted
content are provided for informational purposes only.
6. Cookies & Analytics We use cookies, pixels, and analytics tools to improve functionality and
performance. You may control cookie preferences through your browser settings.
7. Sharing of Information We do not sell personal information. We may share information with trusted
service providers for payment processing, delivery, marketing, analytics, hosting, and technical
infrastructure, subject to confidentiality obligations.
8. Data Security We use commercially reasonable safeguards, including encryption and access
controls. No system is completely secure and we cannot guarantee absolute security.
9. Your Rights You may request access, correction, deletion, or withdrawal of consent regarding your
personal information by contacting us. Requests are subject to legal retention requirements.
10. Children’s Privacy Our services are not intended for individuals under 18 years of age and we do
not knowingly collect personal information from minors.
11. Data Retention Personal information is retained only as long as necessary for business or legal
purposes and is securely deleted or anonymized when no longer required.
12. Legal Basis for Processing Information is processed based on consent, contractual necessity, legal
obligations, or legitimate business interests as permitted by law.
13. Cross-Border Transfers Personal information may be stored or processed outside Canada using
secure infrastructure. Appropriate safeguards are applied.14. AI Tools and Automation We use AI-assisted tools for customer service, analytics, marketing, and fraud detection. AI systems do not make final decisions regarding eligibility or orders without human
oversight.
15. AI Training Customer data is not used to train AI models and is not shared for AI training without
explicit consent.
16. User-Generated Content Reviews or submissions may be published with consent. Submissions
grant a non-exclusive license unless otherwise agreed.
17. Data Breach Notification In the event of a data breach involving personal information, affected
individuals will be notified in accordance with applicable law.
18. Do Not Track Signals We do not currently respond to browser Do Not Track signals. Cookie
preferences may be managed through browser settings.
19. Embedded Third-Party Content Embedded content may collect data independently. We are not
responsible for third-party privacy practices.
20. Payment Processing Payments are handled by trusted third-party processors such as Stripe or
Square. We do not store full credit card information.
21. Right to Deletion You may request deletion of your personal information unless retention is required
by law.
22. Communications By providing contact details, you consent to receive transactional and
promotional communications. You may unsubscribe at any time.
23. Accessibility We strive to comply with the Accessibility for Ontarian's with Disabilities Act (AODA).
24. Limitation of Liability We are not liable for unauthorized access beyond reasonable control.
25. Governing Law This Privacy Policy is governed by the laws of Ontario and Canada.
26. Changes to This Policy We may update this Privacy Policy periodically. Continued use constitutes
acceptance.
27. Contact: orders@WPDepot.com